Description

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

We are seeking a dynamic Demo Specialist to showcase Mitchell's industry-leading auto physical damage solutions to collision repair shops. This role combines technical product expertise with sales support and cross-functional collaboration, requiring someone who can effectively demonstrate complex software solutions while providing valuable insights to both our sales organization and product development teams.

About Our Products

You'll be demonstrating Mitchell's comprehensive suite of solutions including:

• Mitchell Cloud Estimating - Body shop estimating and appraisal software for all vehicle types
• Mitchell Cloud Repair - Cloud-based repair order management and production solutions
• Mitchell RepairCenter - End-to-end repair management platform
• Intelligent Solutions - AI-powered damage analysis and estimating tools
• Specialty Vehicle Solutions - Estimating for motorcycles, ATVs, commercial trucks, and more

Key Responsibilities

Demo Delivery & Presentation

• Conduct engaging product demonstrations via Zoom, WebEx, and other virtual platforms
• Present Mitchell's solutions to diverse audiences including body shop owners, internal employees, and fleet managers
• Customize demonstrations to highlight features most relevant to each prospect's business needs
• Maintain expert-level knowledge of all Mitchell products and their competitive advantages

Sales Support & Analytics

• Provide constructive feedback to sales representatives on demo quality and effectiveness
• Generate comprehensive demo reports in Salesforce including:
• Close ratios and conversion metrics
• Demo attendance tracking
• Annual Contract Value (ACV) closed attribution
• Collaborate with sales teams to optimize demo strategies and improve conversion rates

Product Development Collaboration

• Work closely with Product Management, Engineering, and UX teams to provide market feedback
• Document customer pain points, feature requests, and competitive insights gathered during demonstrations
• Participate in product roadmap discussions and beta testing programs
• Translate customer needs into actionable product enhancement recommendations

Internal Training & Communication

• Present new product features and benefits to internal teams including Sales, Customer Success, and Support
• Conduct training sessions on upcoming product releases and enhancements
• Create and maintain demo scripts and presentation materials for new features
• Serve as subject matter expert for product capabilities across the organization

Travel & Field Engagement

• Represent Mitchell at industry trade shows and conferences
• Conduct on-site demonstrations at collision repair facilities
• Support field sales activities with in-person product presentations
• Travel requirements: approximately 25-30% (regional and national)

Technical Skills

• Salesforce - Proficient in CRM management, reporting, and data analysis
• Microsoft Teams & Outlook - Advanced user for communication and scheduling
• Zoom - Expert-level presentation and webinar hosting capabilities
• Strong computer skills and ability to quickly learn new software platforms

Professional Experience

• 2+ years in technical sales, product demonstrations, or customer-facing roles
• Experience with B2B software solutions preferred
• Collision industry experience a plus - familiarity with body shop operations, estimating processes, insurance workflows, or automotive repair procedures
• Proven track record of meeting performance metrics and KPIs
• Experience collaborating with product development teams preferred

Core Competencies

• Exceptional presentation and communication skills
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Strong analytical skills for reporting and performance tracking
• Cross-functional collaboration and relationship-building abilities
• Self-motivated with excellent time management abilities
• Professional demeanor suitable for C-level executive presentations
• Strategic thinking with ability to translate customer feedback into product insights

Job Demands & Physical Requirements

This position requires the ability to:

• Read and Comprehend complex technical documentation, product specifications, and customer requirements
• Analyze Complex Information including software functionality, customer needs, market trends, and competitive landscapes
• Recall Complex Information about multiple product lines, features, pricing, and technical specifications during live demonstrations
• Focus and Attention for extended periods during lengthy demonstrations, training sessions, and detailed product analysis
• Talking in Person during trade shows, customer visits, internal meetings, and presentations
• Talking by Phone for customer calls, sales team coordination, and stakeholder communications
• Hearing in Person to effectively engage with customers, colleagues, and audiences during presentations and meetings
• Hearing by Phone for clear communication during virtual demonstrations, conference calls, and customer interactions
• Vision: Computer Monitor for extended periods while conducting software demonstrations, creating reports, analyzing data, and developing presentation materials

What We Offer

• Competitive salary plus performance-based incentives
• Comprehensive benefits package
• Professional development opportunities
• Travel reimbursement and flexible work arrangements
• Opportunity to work with cutting-edge technology in a growing industry
• Collaborative team environment with 75+ years of industry expertise
• Direct influence on product development and company strategy

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