Description
Metropolitan Water Reclamation District of Greater Chicago
IT Support Analyst I
Recruitment #26-20004010-002
Date Opened: 5/22/2026 12:00:00 AM
Close Date: 6/5/2026 11:59:00 PM
Qualification Date: June 5, 2026
Job Type: Original Entrance
Salary: Starting Annual Salary (TAM 11): $63,482.64
How to Apply: Go to http://districtjobs.org to submit an application by June 5, 2026.
Duties: Under supervision, supports computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment.
Salary/Pay Plans
The salary listed above is Step 1 in a structured pay plan. At 6 months of employment with the District, the salary will increase to Step 2: $67,655.38. At 18 months, the salary will increase to Step 3: $71,828.90. There are 9 total steps for TAM 11 of the pay plan (view full pay plan). These increases are based on service time in the job classification and require a 'Meets Standard' performance rating.
Requirements
Original Entrance - Examination
Minimum Requirements: Graduation from a standard senior high school or the equivalent and possession of an industry-recognized certificate in information technology. Substitution: One year of experience supporting a variety of computer applications and hardware may be substituted for the required certification.
Examination: The examination will consist of a written test weighted 100%. The minimum passing score on the written test will be 70% unless determined otherwise by the Director of Human Resources. Candidates must achieve a passing score to have their names placed on the eligible list.
The written test will assess candidates' knowledge, skill and ability in areas such as basic computer knowledge; PC, network, printer, and mobile device configuration and troubleshooting; PC applications; enterprise applications such as MFA, SSO, servers, networking, and databases in a client/server environment; software update procedures; and customer service and training skills.
Examination Process: All applicants will be advised by email if they have been admitted to the examination process. Applicants who do not receive a response to their application by Thursday, June 18, 2026 should contact the Employee Selection Office at (312) 751-5100.
WRITTEN TEST: The written test will be administered on Saturday, June 27, 2026 at the Chicago High School for Agricultural Sciences, 3857 West 111th Street, Chicago, IL.
Candidates should report at 9:00 a.m. with the approved (printed) admission letter and driver's license or other form of photo identification. Calculators will be provided. The use of books, study guides, cell phones, tablets, smartwatches, laptops or other aids during the test is prohibited.
Original Entrance - Appointments
Appointments will be made from an eligible list with three categories: A (Exceptionally Well Qualified), B (Well Qualified) and C (Qualified). Candidates in the highest category will be given first consideration for appointment. The eligible list has a duration of three years. Appointment is subject to successfully passing a physical examination, a drug test and a criminal history background investigation.
